Forwarding Order

Use a Forwarding Order to manage a customer transportation job from request to posted history.

The Forwarding Order defines what must be moved, who ordered the transportation, origin and destination parties, cargo, dates, stages, services, costs, and settlement.

Forwarding Order card

Before you start

Make sure that:

  • a Forwarding Order Type exists,
  • status and stage profiles are configured,
  • customers, vendors, contacts, or locations exist for the involved parties,
  • Services and Charges exist when settlement is used,
  • map locations exist when route or distance calculation is used.

What lives on a Forwarding Order

Part Use it for
General Order number, type, status, references, dates, and commercial terms.
Ordering Party The customer or party that ordered and usually pays for the job.
shipper The party that releases the cargo.
Consignee The party that receives the cargo.
Content Goods, products, logistic units, or unit types being transported.
Stages Transportation legs that can be executed through Freight Orders.
Settlement Income, cost, allocation, invoicing, and margin.
Attachments Files required for compliance, customer communication, or posting.
Check List Operational tasks for the order.
Instructions Rich-content operational guidance inherited from type, consignee, address, or Sales Order, plus manual order-specific instructions. See Instructions.

How to work in this page

  1. Create a Forwarding Order.
  2. Select the Forwarding Order Type Code.
  3. Fill the ordering party.
  4. Fill origin and destination party details.
  5. Add content lines or logistic units.
  6. Review stages created from the stage profile.
  7. Add or calculate settlement lines.
  8. Create Freight Orders for stages that need execution.
  9. Attach required documents.
  10. Post the Forwarding Order when operations and financial controls are complete.

Key actions

Action Use it for
Assign Freight Order Create or assign carrier execution for a selected stage.
Freight Order List Open Freight Orders linked to the Forwarding Order.
Logistic Unit Builder Create logistic units from selected content.
Create Sales Invoice Create a customer invoice from eligible settlement Income lines with Financial Effect = Standard.
Create Credit Memo Create a customer credit memo from eligible Income lines with Financial Effect = Credit. A negative amount alone does not select a credit memo.
Sync with Sales Check linked sales lines and add eligible new Income lines to the existing open sales document.
Attachments Add or review files for the order.
Post Move the order to posted history after controls pass.

Fields that matter most

Field Why it matters
Forwarding Order Type Code Controls defaults, stages, statuses, and allowed behavior.
Status Code Controls which actions are available.
Stage Profile Code Defines the transportation legs.
Ordering Party No. Defines the customer or party for billing.
Origin and destination parties Define where cargo starts and where it goes.
Requested and Planned Dates Drive operations and customer commitments.
Total Income / Total Cost / Total Profit Shows financial result from settlement.
Attachments Shows document completeness.

Posting requirements

Posting can be blocked by setup or status rules. Common blockers include:

  • required settlement documents are not posted,
  • Forwarding Order posting date is earlier than linked settlement document postings,
  • required attachment categories are missing,
  • current status does not allow posting,
  • required fields, content, or stages are incomplete.

Good to know

  • The Forwarding Order defines what is transported and who ordered it.
  • Freight Orders define who executes the transportation work.
  • Settlement defines how the order is billed and costed.
  • Before billing, follow Add an Income line. Every Income line needs Unit of Measure Code, including fixed-amount lines.
  • Enter Settlement quantity, price, and amount as they should appear on the target document. For an ordinary Cost / Standard line, quantity 1 and price 700 give Amount = 700 and P/L Amount = -700 before discounts. Fixed Amount follows the same document sign rule; deliberately negative inputs remain available. See Quantity, price, and amount signs for fixed amounts and credits.
  • To record an existing vendor invoice, follow Purchase Assignment. Importing its lines is a different operation from creating new purchase lines from settlement.
  • Posted Forwarding Orders are read-only history.

Troubleshooting

Problem What to check
Freight Order action is disabled Check the current status and status profile.
Settlement actions are unavailable Check status rules and user permissions.
Posting is blocked Review setup posting controls, required attachments, and settlement document status.
Totals look wrong Recalculate settlement and review service, charge, currency, and allocation lines.
Route is not shown Check map locations and map provider setup.